Effective Date: 16 August 2025
At Suwasam Traders, we aim to provide our customers with a smooth and flexible shopping experience.
1. Customer-Initiated Cancellations
- You may request to cancel your order any time before it has been dispatched.
- To cancel, please contact us via:
📧 Email: info@suwasamtraders.in
📞 Phone: 86820 48040 - Upon approval of your cancellation request, your payment will be refunded in full.
2. Refund Timeline
- Refunds will be initiated within 24–48 business hours after cancellation confirmation.
- Depending on your bank or payment provider, the amount may take 3–5 business days to reflect in your account.
3. Order Cancellations by Suwasam Traders
We reserve the right to cancel an order if:
- The delivery address provided is incorrect or incomplete
- The address is outside our delivery coverage area
- The ordered item is unavailable due to unforeseen circumstances
If your order is cancelled by us, a full refund will be processed immediately.